Last Updated: January 2024

Your Privacy Matters: This Privacy Policy explains how baje99 collects, uses, stores, shares, and protects your personal information. We are committed to protecting your privacy and handling your data responsibly. By using our platform, you consent to the data practices described in this policy.

1. Introduction and Scope

This Privacy Policy applies to all personal information collected through the baje99 digital entertainment platform, including our website, mobile interfaces, and any related services. This policy covers information collected from users in Bangladesh who are 18 years of age and above.

We recognize the importance of privacy and are committed to transparency about our data practices. This policy explains what information we collect, why we collect it, how we use it, and what choices you have regarding your information.

By creating an account or using the baje99 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described herein.

This Privacy Policy should be read in conjunction with our Terms and Conditions, which govern your use of the platform. If you have questions about this policy or our data practices, please contact us using the information provided in the About Us section.

2. Information We Collect

We collect various types of information to provide, maintain, and improve our services, ensure platform security, comply with legal obligations, and deliver personalized entertainment experiences.

2.1 Information You Provide Directly

When you register for an account or use our services, you provide information directly to us, including:

2.2 Information Collected Automatically

When you access and use the baje99 platform, we automatically collect certain information about your device and usage patterns:

2.3 Information from Third Parties

We may receive information about you from third-party sources, including:

3. How We Use Your Information

We use the information we collect for various purposes related to platform operation, service delivery, security, and legal compliance.

3.1 Service Provision and Account Management

3.2 Security and Fraud Prevention

3.3 Platform Improvement and Analytics

3.4 Responsible Gaming Support

3.5 Legal Compliance and Obligations

3.6 Marketing and Communications

4. How We Share Your Information

We do not sell your personal information to third parties. However, we may share your information in specific circumstances as described below.

4.1 Service Providers

We share information with third-party service providers who perform services on our behalf, including:

These service providers are contractually obligated to use your information only for the purposes of providing services to us and to protect your information appropriately.

4.2 Legal Requirements and Protection

We may disclose your information when we believe disclosure is necessary to:

4.3 Business Transfers

If baje99 is involved in a merger, acquisition, asset sale, or similar business transaction, your information may be transferred as part of that transaction. We will notify you of any such change in ownership or control of your personal information.

4.4 With Your Consent

We may share your information with third parties when you have given us explicit consent to do so for specific purposes.

5. Data Security

We implement reasonable technical, administrative, and physical security measures designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction.

5.1 Security Measures

Our security practices include:

5.2 Your Security Responsibilities

While we implement security measures to protect your information, you also play a crucial role in maintaining security:

5.3 Security Limitations

Despite our security measures, no system is completely secure. Internet transmission and electronic storage carry inherent risks. We cannot guarantee absolute security of your information, but we continuously work to maintain appropriate protections.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

6.1 Retention Periods

Retention periods vary depending on the type of information and the purposes for which it is used:

6.2 Deletion and Anonymization

When information is no longer needed, we delete it securely or anonymize it so it can no longer be associated with you. Some information may be retained in anonymized form for analytical purposes.

7. Your Privacy Rights and Choices

You have certain rights regarding your personal information, subject to applicable laws and regulations.

7.1 Access and Correction

You have the right to access your personal information and request corrections if it is inaccurate or incomplete. You can review and update much of your account information directly through your account settings. For other information, contact customer support.

7.2 Data Portability

You may request a copy of your personal information in a structured, commonly used format. We will provide this information subject to verification of your identity and applicable legal requirements.

7.3 Deletion Requests

You may request deletion of your personal information, subject to certain exceptions. We may need to retain some information for legal obligations, fraud prevention, dispute resolution, or other legitimate purposes even after you request deletion.

7.4 Marketing Communications

You can opt out of receiving promotional communications by following unsubscribe instructions in those communications or adjusting your account preferences. Note that you will still receive essential account-related communications even if you opt out of marketing messages.

7.5 Cookie Preferences

You can control cookie preferences through your browser settings. However, disabling certain cookies may affect platform functionality and your user experience.

7.6 Exercising Your Rights

To exercise any of these rights, contact us using the information provided in the About Us section. We will respond to your request within reasonable timeframes as required by applicable law. We may need to verify your identity before processing certain requests.

8. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to collect information about your use of the platform and to provide, maintain, and improve our services.

8.1 What Are Cookies

Cookies are small text files stored on your device when you visit websites. They help websites remember your preferences, recognize you on return visits, and understand how you use the site.

8.2 Types of Cookies We Use

8.3 Managing Cookies

Most browsers allow you to control cookies through settings. You can typically block or delete cookies, though this may affect platform functionality. Consult your browser's help documentation for specific instructions.

9. Third-Party Links and Services

The baje99 platform may contain links to third-party websites or integrate with third-party services. This Privacy Policy does not apply to those external sites or services. We are not responsible for the privacy practices of third parties.

We encourage you to review the privacy policies of any third-party sites or services you visit or use. Your interactions with third parties are governed by their respective privacy policies.

10. Children's Privacy

The baje99 platform is exclusively for adults aged 18 and above. We do not knowingly collect personal information from individuals under 18 years of age.

If we become aware that we have collected information from someone under 18, we will take steps to delete that information promptly. If you believe we have collected information from a minor, please contact us immediately using the information in the About Us section.

Parents and guardians should monitor their children's internet usage and ensure minors do not access age-restricted platforms like baje99.

11. International Data Transfers

Your information may be transferred to and processed in countries other than Bangladesh where our service providers operate. These countries may have different data protection laws than Bangladesh.

When we transfer your information internationally, we take steps to ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy and applicable laws.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make changes, we will update the "Last Updated" date at the top of this policy.

If we make material changes that significantly affect your privacy rights, we will provide notice through the platform or by email before the changes take effect. Your continued use of the platform after changes are posted constitutes acceptance of the updated policy.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

13. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the information provided in the About Us section.

We will respond to your inquiries within reasonable timeframes. For specific questions about responsible gaming, please refer to the Responsible Gaming section. For questions about platform terms, please consult the Terms and Conditions.

Your Privacy Matters: We are committed to protecting your personal information and respecting your privacy rights. This policy reflects our dedication to transparency and responsible data handling. If you have concerns about how your information is handled, please reach out to us.

Acknowledgment: By using the baje99 platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and disclosure of your information as described. You confirm that you are at least 18 years of age and will use the platform responsibly.